Terms and Conditions

Uniform Conditions for the Hotel and Catering Industry

The Uniform Conditions for the Hotel and Catering Industry (UVH) are the terms and conditions for hotel and catering establishments situated in the Netherlands. The Uniform Conditions for the Hotel and Catering Industry apply to all reservations made in Hotel de Milliano.

Article 9. Cancellations

9.2 Cancellation of hotel accommodation

9.2.2. Individuals
If a reservation for hotel accommodation, with or without breakfast, is made for one or more individuals, the following applies to the cancellation of that reservation:

For cancellations made more than 1 month before the arrival date, the guest is not required to pay any amount to the hotel company.

  • For cancellations made more than 14 days before the arrival date, the guest is required to pay 15% of the reservation value to the hotel company.
  • For cancellations made more than 7 days before the arrival date, the guest is required to pay 35% of the reservation value to the hotel company.
  • For cancellations made more than 3 days before the arrival date, the guest is required to pay 60% of the booking value to the hotel company.
  • In case of cancellation more than 24 hours before the arrival date, the guest is obliged to pay 85% of the reservation value to the hotel company.
  • In case of cancellation 24 hours or less before the arrival date, the guest is obliged to pay 100% of the reservation value to the hotel company.

For more information about the ‘Uniform Conditions for the Hotel and Catering Industry’, please visit the website of Koninklijke Horeca Nederland